FAQ's

1. How can I place an order?
You can browse our online store, add products to your cart, and complete the checkout process by providing your shipping and payment details.

2. What payment methods do you accept?
We accept major credit and debit cards. All payments are processed securely through Shopify’s trusted payment system.

3. How long does shipping take?
Shipping times vary depending on your location. Typically, orders within Pakistan take 5-7 business days. Please note that delays can occur due to factors outside our control.

4. Can I return or exchange a product?
Yes, we accept returns and exchanges according to our Refund Policy. Please review the policy on our website or contact us for assistance.

5. How can I contact customer support?
You can reach us anytime at dotjameel@gmail.com. We’re here to help with any questions or concerns.